Frequently Asked Questions
Answers for India shopping and international inquiries.
1. How long does India delivery take?
Most India orders are delivered within 4 to 7 working days after dispatch, depending on destination.
2. What are the shipping charges?
Shipping is calculated at checkout. Any free-shipping threshold or surcharge is shown before you place the order.
3. Can I request a refund return?
Yes, for eligible cases such as a wrong item, transit damage, or major defect within 7 calendar days of confirmed delivery. Please refer to our Return Policy.
4. Why does my product look slightly different from photos?
Handcrafted and handblock processes naturally create slight variations in shade, texture, and motif placement.
5. Do you store card details?
No. Payments are processed by secure gateway partners. We do not store full card data on our servers.
6. How do I choose size and fabric?
Use our Size & Fabric Guide for measurement reference, fabric selection advice, and care guidelines.
7. Do you accept international orders?
Yes, international orders are handled through a quote process only. Submit your requirement on the International Quote form.
8. Can I place bulk orders for business?
Yes, we support domestic and export bulk orders with quantity-based commercial terms.
9. How can I contact support?
You can email amberfabrics070@gmail.com or use our contact and inquiry forms.